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Bexar County Department of Community Resources (DCR) / Comprehensive Energy Assistance (CEAP)

Information provided by: the Alamo Area Council of Governments

Direct Client Services - limited assistance with electric and natural gas bills, contingent on the availability of funds. Age 60 or over; Also considers: families with children 5 years of age or younger and households experiencing a high energy burden. Bexar County networks with CPS Energy for payment arrangements, energy conservation, and home energy audits. Applicants may call for appointment if have a "red" disconnection notice, or mail (Send name, social security number, telephone number, full address and CPS Account Number to Bexar County Utility Assistance. {{Also can email clientservices@bexar.org. Include name, SS#, phone #, address and CPS Account number.}} * If you are in danger of being disconnected, please contact CPS Energy at (210) 353-2222 for payment arrangements. You may be eligible for an extension and/or installment plan to avoid disconnection of services.

Alias:
Direct Client Services, CEAP, REAP, Community Service Program

  • Area(s) Served:Bexar
  • Specific Populations Served:Low income, Seniors
  • Fees:None
  • Application Process:Provide: proof of income, most recent bill, ID card & SS card.
  • Eligibility Requirements:Age 60 or older or disabled; income < 150% FPL; Bexar Co. resident
  • Service Wait:Due to the high volume of applications received, it will take 3-4 weeks to process your request.
  • Acronym:DCR

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User Reviews

JKR
3/3/2015 11:58:19 AM

This agency does a GREAT job! They have always helped many, many multitudes of folks in need of electrical assistance. Just be patient and follow their instructions carefully and you will benefit from their services as I have always done.
Social Worker
10/8/2015 7:37:08 AM

This agency is courteous and very professional and carring. They do what they advertise. They assist elderly and disabled. Much appreciated. All of you are doing a very good job!
The Ladies and gentlemen at this office are very helpful
8/20/2017 4:47:56 PM

C. M
10/22/2014 10:12:42 AM

Every time i call their number's i can never get anyone to pick up. The phone just ends up hanging up on me. They should have a answering service with someone actually answering the phone.

Record last updated: Nov 5 2019 6:36AM